Shipping Rates & Return Policy

Flat Shipping Rate (0-4.9 kg):

Orders that are less than 5 kg. have a flat Shipping Rate within Mexico of: $145.00 MXN

Orders that are less than 5 kg and are shipped to Monterrey or Mexico City have a flat shipping rate of $120.00 MXN

Flat Shipping Rate (5-25 kg):

$700 MXN flat shipping rate on all orders that have a weight of 5 to 10 kg.

Return Policy:
You are welcome to return or exchange items within 7 days of dispatch. Returns and exchanges will be processed within 7 days of receiving the items and transportation costs shall be covered by costumer. Your purchased product must return to us in a new condition and in its original packaging. We do not cover mailing costs for cancellations or returns. Once we have received and inspected the goods, we will organise an exchange, credit note or refund your payment in full, minus the initial shipping costs. You will be notified of this via email. 

You can return your product for store credita different product, or a refund to the original payment method depending on the item. 

To initiate a return or exchange, please email for information: